Shipping & Delivery
When entering the order, the customer must choose the delivery country. Then, the customer must choose the delivery method offered on the retail website. Delivery costs and times vary according to the country and the delivery method that you will choose.
All the orders placed before 1 PM ( French time - GMT+1) from Monday to Friday excluding bank holidays are shipped on the same day.
The orders places after 1 PM ( French time - GMT+1) from Monday to Friday excluding bank holidays are shipped on the following day.
Countries of delivery
Book ( almost) everywhere in the world.
Here is a partial list of countries delivery available:
Zone 1: France ( Metropolitan France, Corsica)
Zone 2 Europe : Andorra , Austria , Belgium, Bulgaria , Cyprus, Denmark , Estonia , Finland, Greece , Guernsey , Hungary, Canary Islands , Ireland, Italy , Jersey, Latvia , Liechtenstein, Lithuania , Luxembourg, Malta, Montenegro, Norway, Netherlands , Poland , Portugal, Czech Republic, Romania , United Kingdom , Serbia, Slovakia , Slovenia, Sweden , Switzerland
Zone 3 World: Argentina, Australia, Bahrain, Brazil, Canada , China, South Korea, Israel, Japan, Lebanon , New Zealand , Réunion , Singapore, Taiwan , Turkey and the USA
Do not hesitate to contact us for conditions , time and cost of delivery within a specific country.
Zone Delivery Method Delivery costs Delivery time 1 France Standard So Colissimo (without signature) between 6.10€ to 8.50€ for one bagc 24h/48h 1 France Colissimo Expert(with signature) 9€ 24h/48h 1 France Chronopost 12€ the day after if you ordered before 1pm 2 Europe Colissimo International 12€ 3 to 5 working days 2 Europe UPS 15€ 3 to 5 working days 3 Word Colissimo International around 25€ depend to the country 3 to 8 working days 3 Word UPS around 25€ depend to the country 3 to 8 working days
- The indicated delivery times are general time frames established by the shipping company. These time frames are on top of item availability times and order preparation times. No refund for shipping fees can be made on orders delivered later than the indicated delivery times.
- For items that are not available immediately, a time frame for the item’s availability in our warehouse is stated on the product page. These time frames are on top of package delivery times depending on the shipper chosen.
If you have placed an order for delivery outside of the European Union, please note that custom fees and import taxes are imposed once the parcel arrives in the country of destination. As your order will be held by customs, you may be asked to pay these fees and taxes. These fees must be paid by the receiver (this also applies to retailers and wholesalers). Unfortunately, we do not have any control over the amount imposed nor are we able to estimate the fees as the customs regulations vary from country to country.
Once you have sent us your receipt for the fees that you have paid, Smallable will refund you these fees within 24 hours.